Customer Care

TOP QUESTIONS
1. What should I do if I do not receive a confirmation email after making my reservation?
2. What should I do if I made a mistake making my reservation, such as I spelled my name incorrectly?
3. How do I change or cancel my reservation?
4. Will I get a ticket when I make an air reservation?
5. How do I travel with an electronic ticket?

 
Email Us:   Call Us:
Please use the following form to request customer care. Please enter the Reservation Number and Traveler Last Name to help speed our response.

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Reservation Number :
Traveler Last Name :
Phone Number :
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You may contact Customer Care by email, phone or regular mail using contact info below. Please note we have different phone numbers for different products.

For your convenience, if the issue does not need immediate assistance you may submit your question by email. We will make every attempt to reply to the same day.

Air, Hotel, Car Products
CincinnatiFlights.com
100 Oakwood Avenue
Suite 100
State College, PA 16803

Live Customer Care available
Monday-Friday 8 AM - 5 PM ET
(800) 287-6511

Travel Packages
(877) 250-6648

Vacations
(877) 250-6648

Trip Protection
(866) 385-4839

 
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